NL Workshop ANWB

Date & Time 31-01-2019 | 14:00 - 17:00

Location T3-05 (Mandeville)

Type Workshop

Required Languages Dutch

Dresscode Business casual



LEAN Analytics (LEAN) is a way of thinking and working that has made many companies successful in improving their (digital) customer journeys. Teams that apply LEAN have a passion for working efficiently by eliminating waste and thus improving impact. It provides focus and helps to monitor the effects of their effort.

Is this approach only for customer journey driven startups? The facilitators of this workshop Coen de Heer (Teamlead User Experience) and Michaël Hamelinck (Teamlead Webanalytics and Conversion Optimization) from ANWB don't think so.

The workshop LEAN Analytics is for participants that:

  •  want to know what LEAN is
  • want to use practical tools to identify and manage improvements
  • want to be aware and increase their impact on a whole business
  • want insights on how to improve customer journeys

During this workshop you will get to know the most important principles and techniques of LEAN.

Location: T3-05 (Mandeville)

Be aware: the penalty policy applies to this activity.


  • Accessible to all Dutch students
  • No CV selection